Refund policy

Return & Refund Policy

At Veyfits, customer satisfaction is our priority. We want you to love every purchase you make with us. If you are not completely satisfied with your order, we are here to help.

Return Policy

We accept returns within 30 days of receiving your order.

To be eligible for a return:

Items must be unused, unworn, and in their original condition.
Items must include original packaging and tags (if applicable).
Proof of purchase is required.

To start a return, please contact our support team:

📧 Email: support@veyfits.shop

Please do not send items back without contacting us first. Unauthorized returns may not be accepted.

Non-Returnable Items

Certain items cannot be returned, including:

Items that have been worn, washed, or damaged.
Items without original packaging or tags.
Final sale items (if applicable).

Refund Process

Once we receive and inspect your returned item, we will notify you about the approval status of your refund.

If approved:

Your refund will be processed to your original payment method.
Refunds may take 5–10 business days to appear, depending on your bank or payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Original shipping fees are non-refundable.

Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item, please contact us within 7 days of delivery with photos of the product, and we will assist you with a replacement or refund.